After-sales services are critical to our customers where it gets the most out of from the software investment. Increase your productivity with the latest product release together with our broad technical knowledge allowing our customer to accommodate their needs and benefits from the Moldflow analysis result.
Our Customer Care services connect you to our specialists who will assist you to solve your critical problems promptly and to your complete satisfaction. You can access to our specialists through the following communication routes:
Telephone support - Our lines are open from 10.00 am to 5.00 pm . The nature of your call will be assessed by our application engineers who can best address to your specific application concerns.
Email support - Online support allow you to communicate and exchange design data seamlessly over the Internet. We always maintain a continuous email support link which will be monitored closely by our representatives.
On-site support - Whether you need assistance to software installation, technical tips or simply an answer to a question, we will assist you at the front of your door step.
Hands Hold on Project - During the initial deployment of Moldflow to your facility, we offer hand-holding sessions to guide and to ensure your engineer gain the best from Moldflow.